The unknown violence: elaboration and analysis of the phenomenon of violence against social educators.
Barra laterale dell'articolo
Contenuto principale dell'articolo
Abstract
The various forms of violence that happen in the workplace and the subsequent lack of safety and protection of workers' protocols are matters that are widely debated and documented in articles on healthcare, with particular reference to healthcare professionals such as doctors, nurses, and certified nursing assistants (CNA). However, the same matter is not given the same attention and importance when social workers are involved in high-risk exposure situations. Despite the heterogeneous nature of their activity – ranging from socio-educational to purely medical environments – institutional marginalization is quite normal. The tendency to consider exposure to danger a “natural” component of social jobs leads to overlooking the social worker’s safety. This lack of protection and the failure to recognize the responsibilities of the role not only fuel a sense of frustration in the social worker, but lead lots of professional to leave this field, thus depriving the healthcare and social system of essential competencies.
This study originated after the crime news of the murder of the psychiatrist Barbara Capovani, which highlighted the urgency to discuss the safety of the people that works in Healthcare.
The object of this research is the analysis of the different forms of violence (verbal, psychological, and physical) to which social workers are exposed and the subsequent lack of institutional and training support.
Downloads
Dettagli dell'articolo
Gli autori mantengono i diritti sulla loro opera e cedono alla rivista il diritto di prima pubblicazione dell'opera, contemporaneamente licenziata sotto una Licenza Creative Commons - Attribuzione che permette ad altri di condividere l'opera indicando la paternità intellettuale e la prima pubblicazione su questa rivista.
Riferimenti bibliografici
[1] Krug EG, Dahlberg LL, Mercy JA, Zwi AB, Lozano R, editors. World report on violence and health. Geneva: World Health Organization (WHO); 2002. p. 21. Available from: https://iris.who.int/handle/10665/42495 (Accessed 16 January 2025).
[2] Pich J, Kable A, Hazelton M. Workplace violence against healthcare workers: a systematic review of causal and con-tributing factors. JBI Database Syst Rev Implement Rep. 2017;15(4):511-570.
[3] Smith MH. Vigilance ensures a safer work environment. Nurs Manage. 2002 Nov;33(11):18-19, 56. doi:10.1097/00006247-200211000-00010.
[4] International Labour Office (ILO). Code of practice on workplace violence in services sectors and measures to combat this phenomenon. Geneva: ILO; 2003. p. 4. Available from: https://www.ilo.org (Accessed 18 February 2025).
[5] Ministero della Salute [Ministry of Health]. Manuale di formazione per il governo clinico: La sicurezza dei pazienti e degli operatori [Training manual for clinical governance: Patient and worker safety]. Rome: Ministero della Salute; 2012. p. 6. (Accessed 6 October 2024).
[6] Abualrub RF, Al-Asmar AH. Psychological violence in the workplace among Jordanian hospital nurses. J Transcult Nurs. 2014;25(1):6-14.
[7] Oweis A, Diabat KM. Jordanian Nurses’ perception of physicians’ verbal abuse: findings from a questionnaire survey. International Journal of Nursing Studies. 2005;42(8):881-888.
[8] Santambrogio J, Colmegna F, Trotta G, Cavalleri PR, Clerici M. Intimate partner violence (IPV) e fattori associati: una panoramica sulle evidenze epidemiologiche e qualitative in letteratura [Intimate partner violence (IPV) and associated factors: an overview of epidemiological and qualitative evidence in the literature]. Riv Psichiatr. 2019;54(3):98. Available from: https://www.rivistadipsichiatria.it (Accessed 4 January 2025).
[9] American Association of Colleges of Nursing (AACN). Violence as a public health problem. J Prof Nurs. 2000; 16(1):64. Available from: https://www.sciencedirect.com/science/article/abs/pii/S8755722300800137 (Accessed 20 February 2025).
[10] ILO/ICN/WHO/PSI. Framework guidelines for addressing workplace violence in the health sector. Geneva: World Health Organization (WHO); 2002. Available from: https://iris.who.int/handle/10665/42617 (Accessed 15 January 2025).
[11] Bucciarelli A. Le professioni sanitarie e socio-sanitarie a rischio di aggressione. Dati INAIL. Andamento degli infor-tuni sul lavoro e delle malattie professionali [Healthcare and socio-sanitary professions at risk of assault. INAIL Data. Trends in occupational accidents and diseases]. 2024 Nov;12:11-13. Available from: https://www.inail.it (Accessed 3 February 2025).
[12] Animazione Sociale. Arginare l'esodo dalla professione educativa. Documento base dell'Agorà delle educatrici e degli educatori [Stemming the exodus from the educational profession. Core document of the Educators' Agora]; 25-27 May 2023; Turin. p. 12. Available from: https://www.grusol.it/apriInformazioniN.asp?id=8721 (Accessed 27 April 2026).
[13] Ludovisi R. Educatore, mestiere della vicinanza e del rischio. “Tutela e sicurezza siano priorità” [Educator, a profes-sion of proximity and risk. "Protection and safety must be priorities"]. Romasette.it. 17 May 2023. Available from: https://www.romasette.it (Accessed 23 February 2025).
[14] Ministero della Sanità [Ministry of Health]. Decreto ministeriale 8 ottobre 1998, n. 520. Regolamento recante norme per l’individuazione della figura e del relativo profilo professionale dell’educatore professionale [Ministerial Decree of October 8, 1998, no. 520. Regulations concerning the identification of the figure and relevant professional profile of the professional educator]. Art. 1, paragraph 1. (Accessed 25 January 2025).
[15] Liu J, Gan Y, Jiang H, Li L, Dwyer R, Lu K, et al. Prevalence of workplace violence against healthcare workers: a sys-tematic review and meta-analysis. Occup Environ Med. 2019;76(12):927-937.
[16] Camera dei Deputati [Chamber of Deputies]. Provvedimento: Sicurezza degli esercenti le professioni sanitarie e socio-sanitarie [Measure: Safety of healthcare and socio-sanitary professionals]. 1 April 2022. (Accessed 7 March 2025).
[17] Gazzetta Ufficiale [Official Gazette]. G.U. n. 230 del 01 ottobre 2024. Conversione in legge, con modificazioni, del decreto-legge 1° ottobre 2024, n. 137 [Official Gazette no. 230 of October 1, 2024. Conversion into law, with amendments, of the Decree-Law of October 1, 2024, no. 137]. (Accessed 16 January 2025).