Vol. 22 No. 2
Original articles

Come osservare qualitativamente la formazione a distanza sincrona: strumenti e riflessioni

Alessandra Rizzica
Agenzia sanitaria e sociale regionale (regione Emilia-Romagna)
Stefania Florindi
Agenzia sanitaria e sociale regionale, Regione Emilia-Romagna
Diletta Priami
Agenzia sanitaria e sociale regionale, Regione Emilia-Romagna
Published May 8, 2023


The spread of the SARS-Cov-2 virus has led to the redefinition of the training services of the Health Authorities of the Emilia-Romagna Region (RER), both in terms of organization and planning. In fact, the Authorities had to respond to the requirements and the training needs emerging from their own professionals.

Training courses were transferred online; distance learning (FAD) has become the predominant type of training, allowing to respond to the imminent training needs and support the development of professional skills in the field of continuing education. The qualitative assessment of accredited training involved the changing of observation practices and related tools, as well as the development of specific skills. In 2021, the Regional Observatory for Continuing Education in Healthcare carried out 23 synchronous FAD visits: the resulting reports highlighted the key aspects resulting from the critical analysis carried out through a specific revised tool (grid).

The results of the visits showed how well the provider companies were able to expertly design training, even in unusual contexts, despite the identification of areas of potential improvement and fragility.

The digital tools and platforms used have fostered interactivity and participation, also reaching high numbers of learners, even if their potential has sometimes not been fully exploited. The results shared with the various stakeholders have generated considerations and reflections on the need to integrate the observed best practices in the training design, aiming at the effectiveness of training courses in compliance with the learning needs of regional health service professionals