Delivering cultural-sensitive health services

Résumé

Cultural competence consists in attitudes, skills, behaviors and strategies allowing organizations and individuals to behave in situations of cultural diversity.

Health systems are requested to assist an increasingly varied population, composed also of migrants (in Italy, they represent approximately 10% of the overall population).

Since 2011, CCM has been organizing a Course in Global Health for health professionals. The course includes a module specifically meant to enhance participants’ cultural skills, providing them with knowledge and competences helpful to deal with migrant patients.

All health workers committed to offer high quality assistance to each patient should attain “cultural competence”.