https://ojs.unito.it/index.php/EJIF/issue/feed 2024-04-26T10:03:15+02:00 Paolo Biancone paolo.biancone@unito.it Open Journal Systems <p>Registration court of Turin: n°29<br>Registration date: 21.10.2014 <br>ISSN 2421-2172 <br>Editor-in-Chief: Paolo Biancone</p> <p>The European Journal of Islamic Finance is an open access&nbsp;online journal&nbsp;that publishes articles and papers on a quarterly basis (every four months) that contribute to the development of both the theory and practice of research methods employed across the whole field of Islamic Business and Management, Finance and Banking studies. The readers of this journal mainly include scientific workers, college teachers and PhD students and other practitioners.</p> <p>The journal receives manuscripts written in English.<br>If this is the first time you contribute an article to the journal, please format your manuscript as per the sample paper and then submit it into the online submission system.</p> <p>In case of any problems in submission or any further&nbsp;inquiries&nbsp;please send an email to&nbsp;<a href="mailto:paolo.biancone@unito.it" target="_blank" rel="noopener">paolo.biancone@unito.it</a></p> <p>&nbsp;</p> https://ojs.unito.it/index.php/EJIF/article/view/9359 2024-04-26T10:03:14+02:00 Intekhab Alam alam@geneseo.edu Ishaq Bhatti Bhatti I.Bhatti@latrobe.edu.au

<div><span lang="EN-US">Offering successful new services to the market is a priority for many service firms worldwide because a firm's growth and prosperity depend on regularly introducing new services to a diverse group of customers. Additionally, developing successful new services requires firm-customer interaction because a customer can provide valuable insights into the design and content of many new services. This concept of customer interaction holds even greater significance in emerging countries with a sizable Muslim population, particularly when they are in the minority. Against this backdrop, our article examines the importance of customer interaction with Muslim customers in the development of new Shariah-compliant financial services in the emerging market of India. Utilizing a multiple-case study methodology, we gathered data through in-depth interviews with service managers and Muslim customers. For data triangulation, we consulted several documents and archival records related to the new service development efforts by the participating financial service firms. By doing so, the article addresses two key research gaps in the literature. First, there is a lack of NSD (New Service Development) research within emerging markets, and second, there is a dearth of studies on the roles of Muslim customers in developing new services globally. Drawing from the case study data, we contend that developing new services that meet Muslim customer needs and comply with Shariah principles poses a challenge for many service firms. To meet this challenge, a firm must establish a system that integrates the requirements of Muslim customers into creating new services. To this end, we propose several modes and methods of customer interaction and analyze the problems involved in the interaction process with Muslim customers. Our findings suggest that contrary to the notion often found in the literature, Muslim customers are willing to collaborate with service firms to develop new services which can serve as a valuable source of information for generating service ideas. This article holds implications for financial service firms seeking to market new Shariah-compliant financial services to Muslim customers in emerging markets. Furthermore, this article has theoretical implications for literature related to the marketing of Islamic finance.</span></div>

2024-04-26T00:00:00+02:00 Copyright (c) 2024 Intekhab Alam, Ishaq Bhatti Bhatti https://ojs.unito.it/index.php/EJIF/article/view/9414 2024-04-26T10:03:15+02:00 Abdulrazaq Jimoh jimoh.at1@unilorin.edu.ng Dayo Bamigbade bamigbade.d@unilorin.edu.ng Kayode Kolawole Kolawole.kd@unilorin.edu.ng

<p style="font-weight: 400;">Islamic microfinance is a tool for promoting financial inclusion and reducing poverty levels. Countries such as Nigeria has scanty empirical investigations in this regard. This calls for a more robust analysis. This study, therefore, investigated the influence of the Islamic microfinance system on poverty alleviation in Kwara State, Nigeria. Non-probability, purposive sampling was adopted to select traders and small business owners from the weekly-market setting of selected towns/villages in the three senatorial districts of Kwara State. Five (5) markets were selected from each of the three (3) senatorial districts. Data were collected with a structured questionnaire and analyzed with descriptive and inferential statistics. Ordered Logistic Regression was conducted. It was found that qard al hasan (0.91, p&lt;0.05) murbah (0.72, p&lt;0.01), mudharaba (0.51, p&lt;0.1) musharaka (0.17, p&lt;0.05) had a positive, significant effect on income level.&nbsp; It was also found that qard al hasan (0.38, p&lt;0.05) murbaha (0.63, p&lt;0.01), mudharaba (0.15, p&lt;0.05) musharaka (0.59, p&lt;0.01), zakat (0.45, p&lt;0.01) and sadaqa (1.35, p&lt;0.01) had a positive, significant effect on the productivity level. The study concluded that micro-credit, micro-equity and charity (social finance) products significantly influenced poverty alleviation. An adequate supply of shariah-compliant micro-credit, micro-equity and charity financial resources was recommended to boost the productivity and income levels of low-income earners and small business owners in the State. Also, the Central Bank of Nigeria (CBN) is encouraged to provide enabling environment for formal non-interest microfinance to promote financial inclusion and reduce poverty in the country.</p>

2024-04-23T22:19:08+02:00 Copyright (c) 2024 Abdulrazaq Jimoh, Dayo Bamigbade, Kayode Kolawole